Frequently asked questions

Steps in service activation:

  • Frequently asked questions


    Your account is activated following the creation of the service order.

  • Frequently asked questions


    A letter containing a QR code and step-by-step instructions for the registration process is delivered to you.

  • Frequently asked questions


    Use your reference number to complete the registration process on our registration page.

  • Frequently asked questions


    To finalize your registration, confirm the process by providing the necessary information.

  • Frequently asked questions


    Customized reports are being generated based on your brand characteristics.

  • Frequently asked questions


    Depending on the type of monitoring, customized reports will be delivered to you on a weekly, monthly, or quarterly basis.

Answers to frequently
asked questions

How do your trademark monitoring services work?

Our trademark monitoring services involve continuous surveillance and analysis of various platforms and channels to identify any instances of unauthorized use or infringement on your brand. We employ advanced technology and expert analysis to monitor online and offline channels, including websites, social media platforms, marketplaces, and more.

How do you customize monitoring services to meet industry-specific needs?

We work closely with you to understand your industry-specific intellectual property needs and tailor our monitoring services accordingly. This involves developing custom monitoring strategies, employing relevant technology tools, and focusing on specific platforms, marketplaces, or channels that are most pertinent to your industry.

How does logo monitoring contribute to brand identity protection?

Logo monitoring focuses on detecting any unauthorized use, reproduction, or modifications of your brand logo. We employ advanced technology and expert analysis to monitor online and offline channels, including websites, social media platforms, advertisements, and product packaging, to ensure that your logo is used appropriately and within the bounds of your brand guidelines.

What does your social media monitoring service entail?

Our social media monitoring service involves tracking various social media platforms to monitor business accounts that have identical or similar names to your brand. Additionally, we compare their logos and profile images with your graphical presentation.

How do you customize marketplace monitoring services?

We understand that each brand has unique marketplace monitoring needs. Our services are designed to be highly customizable, allowing us to align with your specific requirements. Whether you need comprehensive monitoring across multiple platforms or targeted monitoring for specific marketplaces or products, we can tailor our services to meet your specific needs.

What mobile platforms do you monitor?

We keep a close watch on various mobile app stores and other mobile platforms to identify any unauthorized use, trademark infringements, or brand misuse. This includes popular app stores such as Apple App Store and Google Play Store, as well as other mobile platforms where apps and digital content are distributed.

How frequently are monitoring reports delivered?

Monitoring reports are delivered on a regular basis, depending on your preference and the level of monitoring required. We offer options for weekly, monthly, or quarterly reporting, tailored to meet your specific needs and the nature of your brand's monitoring requirements.